Barfoot & Thompson Ltd (Licensed: REAA 2008) - Epsom
169 Manukau Road
Ann comes into the real estate industry after a previous career in hospitality working in Hotel Management. This role saw Ann dealing with a wide range of people on a constant basis allowing her to develop an excellent level of customer service.
Her role in hospitality is a reflection of Ann’s personality, she is a people person and loves nothing more than meeting, and getting to know others. Real Estate gives her the luxury to do this on a daily basis.
Ann speaks both English and Chinese fluently allowing her to connect, and interact with a wider client base – thus exposing her client’s property to a wider community.
Ann will work for her client to provide for them a honest, reliable service driven towards success.
Ann is known for her approachable friendly manner, her sincerity, a great sense of humour and her ability to make a positive impression on everyone she meets. A highly disciplined individual, Ann believes your real estate experience should be based on a time where promises were kept, service and privacy were paramount and results delivered.
Prior to entering real estate Ann worked for Air New Zealand as an Inflight Service Director overseeing all aspects of customer service onboard. Her experience managing crew resources to ensure the highest standard of service to passengers, addressing customer concerns and working with a broad spectrum of cultures has empowered Ann with great communication, management, marketing, organisational and negotiating skills, empathy and the utmost integrity – key skills when selecting someone to entrust the sale or purchase of one of your most valued assets. Ann’s ability to embrace all of these qualities to ensure she achieves results has led to a high level of repeat and referral business.
“Providing a truly professional service based on trust and integrity is essential. My collaborative approach requires listening intently to your needs and expectations, working with you to initiate an inspiring marketing strategy, providing market feedback consistently throughout the sales process so you can make informed decisions and giving you my total commitment to work tirelessly to attain a successful outcome. I am driven and motivated by the results I achieve for my clients. ”
A resident of Epsom for the past 20 years Ann believes local knowledge, enthusiasm for living in such a central location and her marketing skills, combined with her wide network of contacts; contribute to ensuring all potential buyers are exposed to your property. Her core business activity is focused on selling properties in Epsom and the central Auckland suburbs however she has welcomed the opportunity to successfully sell homes from Massey to Pukekohe.
If you are searching for an experienced real estate salesperson with intelligence, knowledge, and integrity – look no further than Anne Bruford.
With over 19 years’ experience, her knowledge of the market is second to none. Having marketed and sold homes through many property cycles, she knows the exact strategy to take to ensure you achieve outstanding results.
For the last eight years Anne has been successfully selling lifestyle properties in Karaka and Drury. Now living back in the central suburbs, Anne has joined the Epsom office to work in the areas where she sold property for over 11 years prior to her move to Karaka.
Anne has strong family values, listing her greatest achievement as raising her three sons with her husband, to whom she has been married for over 45 years.
Her success and bubbly and genuine nature sees a large portion of Anne’s business coming from referral or repeat customers. Her constant drive and motivation see her achieve top results for each and every one of them. She prides herself on keeping her clients fully informed every step of the way- you are never left wondering “what did that buyer think of our property?”
If you would like to talk to an experienced and dedicated professional about what can be achieved for your property, do not hesitate to call her today.
“Living life comes easy, if you know which way you are going.’’ Recommendations
"We met Anne Bruford late last year while viewing a prospective lifestyle property in Karaka. Anne proceeded to list our property in Pukekohe. Her skills and resources were great over this period. At times selling and purchasing a property can be very daunting and stressful. We were able to sell through Barfoot & Thompson and obtain our lifestyle property. Anne always remained positive and approachable over this time, we would highly recommend her services. Thanks again Anne."
Debra and Graeme
"In a difficult period for selling we found Anne Bruford’s enthusiasm, experienced advice, and in-depth knowledge of the prevailing market fundamental to achieving the successful sale of our property. Anne remained mindful of our needs and requirements throughout the marketing programme and we were kept well informed of progress and developments at all times. We have no hesitation in recommending Anne to both sellers and buyers alike."
Rob and Julie Andrewes, Karaka
"Anne Bruford is an exceptional salesperson. She was extremely approachable and helpful, offering very good advice. She has excellent communication skills and was always happy to answer any questions. Anne worked very hard promoting the property and following up any potential buyers. I would not hesitate to recommend Anne Bruford to my friends and family or use her services again. Thank you Anne."
Carol & Bevan Shallard.
Charlie Li started in real estate in 2003 and joined Barfoot & Thompson in 2007.
Prior to real estate, Charlie was a successful builder and developer & has a degree in Engineering. During his time in the building industry, he dealt with many real estate agents, which sparked his interest to move into the real estate industry. Charlie has an in-depth understanding of the building and real estate industries and thrives on understanding what clients needs are and delivering exceptional service to match them.
Charlie’s strengths are his honesty and integrity along with a sound knowledge of the property market & real estate industry from both the seller and the vendor’s perspective. Charlie is a great communicator, speaking English, Chinese Mandarin and Cantonese.
Top 25 Salesperson 2013/2014
Originally from Shanghai, China, Cici graduated from University with a Bachelor’s degree in Engineering in 1990 and worked for six years for a French company before immigrating to New Zealand. She joined the Real Estate industry in 1998 as a salesperson, achieving #1 in the Branch in her first year and #1 sales person in the North Island in her second year. After five years in the industry, she took a short career break to spend time with her young daughter.
After a number of years in property development, Cici joined Barfoot & Thompson in January 2013. In her first year here she achieved Top 25 salesperson for the year ending 31 March 2014.
After living in Epsom, Remuera, & Parnell for more than 14 years, she has an in-depth and personal local knowledge and has had a very successful year selling many homes in Central Auckland. She speaks fluent Mandarin and English and has a passion for property. She enjoys working with people and strives to achieve outstanding results for her clients.
Cici is described by her customers as “tenacious, and extremely focused”.
Call her, she is happy to help you with your property decisions.
Dee joined Barfoot & Thompson Epsom branch in 2009 after taking time out of the workplace to raise two children.
Dees’ diverse background includes working in sales and marketing for a large car company in the UK and working as a florist for 6 years here in New Zealand.
Dees' varied experience has armed her with excellent communication skills, an ability to understand clients' needs- resulting in relationships that are built on trust, commitment, hard work and reliability.
When you choose to work with Dee, you will benefit from her commitment to delivering excellent service. You will be kept fully informed at every step of the sales process with constant market feedback. Dee is always ready to listen and adapt to your requirements.
Ninety percent of her work is through referrals and repeat business. She thoroughly enjoys her job and always strives to be professional, enthusiastic and is committed to giving excellent service. As the testimonial below states…“Nothing is too much trouble for Dee!”
If you would like to talk in confidence to see how Dee can be of assistance, give her a call today!
Denise is passionate about the real estate industry and is dedicated to helping her clients achieve their property goals.
With a strong background in corporate sales and new business development, Denise is equipped with excellent communication and negotiation skills to help her clients achieve results.
A commerce degree majoring in marketing and management has provided her with the knowledge and understanding of how to best present individual properties to the market.
Denise has had a number of her own renovation projects and is comfortable offering simple tips to increase the value of a property. She also has a keen interest in interior design, having completed a two year design course.
Building and maintaining relationships are important in Denise’s business and it is her hard work, honesty and integrity that win her loyal clients. She is motivated to achieve the best outcome for all parties involved and strives to offer exceptional service.
Denise has lived in Epsom for the past ten years and is well known in the community. She loves what the area has to offer; the central location, excellent schools, sports clubs and parks. It is a great place to raise a family and Denise is happy to share her local knowledge.
To experience a fresh approach to property, call Denise today.
Di has been selling real estate for 19 years and she still considers herself to be the ‘new kid on the block’ This is because it is in the last two years she has ventured into the big city after 17 years selling large blocks of land into lifestyle blocks, and residential subdivisions west of Auckland.
When selling your home, Di’s trademark is to minimise the stress that goes with selling your home or property and maximizing the benefits to you. Her experience, honesty, professionalism and enthusiasm shines through giving you peace of mind. Di is passionate about marketing and brings to the table an open mind and a wealth of ideas and experience to cater for your needs. In her spare time, Di enjoys working with the community and is currently on the board of the Epsom Community Centre.
Di has achieved real estate and branch manager qualifications, so get in touch with her and be assured that you are in capable hands.
REINZ Residential Salesperson of the year 2010, ranked number 1 in Epsom (Sept) 2008-(Sept)2012 and ranked in the Top 10 of Barfoot & Thompson salespeople since 2008. With thousands of real estate licensees in Auckland and at least a dozen companies to choose from, what sets me apart? With over 19 years experience selling in and around Epsom, I have a consistently high profile in the area, an extensive knowledge base and a reputation for results. The majority of my business is referred from past clients. I believe in professionalism, I am ethical and offer faultless service. I listen to my clients, involving them completely in the process of successfully selling their home. I am backed by the strength of Barfoot & Thompson's network, their strength of profile as market leaders in Epsom and the application of latest technology. Allow me to help you. Together we can take care of all your real estate needs.
With a wealth of prior management and self-employed work experience behind him, Dong Liu is suitably placed to provide to his clients a professional and efficient service with one goal in mind: to create a unique and smooth real estate transaction.
The challenging nature and ‘get out what you put in’ mentality surrounding the real estate industry was the attraction for Don to this career path. His ability to overcome difficulties and work towards a common solution ensures that his clients will be looked after every step of their real estate process and will come out the other end with the desired result.
Dong’s early completion of his university degree is testament to his strong work ethic and time management skills which he brings to the table when working with all clients.
With a tertiary qualification in advertising, Dong will individually tailor each of his client’s marketing packages in order to maximise results and produce a satisfactory outcome for his client.
Duncan Wu immigrated to New Zealand over 20 years ago. He married Stella and has two New Zealand born children.
Duncan has 16 years of real estate experience and is actively engaged in real estate in central Auckland.
His success is shown by his achievement of being third in the top 25 of more than 1000 sales people employed by Barfoot & Thompson and No 1 in the Epsom office for 2008.
Duncan has sold over 150 apartments in the “Queens Lodge” Development in Broadway, Newmarket and more in the ”Kings on Square” Development that was completed in 2009.
Supported by the Barfoot & Thompson network, Duncan is a real estate professional with extensive local knowledge and speaks both Mandarin and Cantonese.
For the excellent results or confidential advice please give him a call.
Top 25 Salesperson 2013/2014
Dedicated¬ – Professional – Effective
20 years experience selling Epsom, Remuera, Mt. Eden and Greenlane.
With experience that date back 1995 Frances Li has held a long and successful real estate career. Started at Olsen Everson Real Estate for five years before joining Barfoot & Thompson in 2000. One of the many things remaining constant has been her ranking as a top salesperson for each company.
Frances brings to her real estate clients a wide range of skills and knowledge backed by a reputable and long standing company. She can speak fluent Manderin, Cantonese and English. Working as a team with her husband Ian Thornhill who with over 27 years selling real estate experience, their strength is extremely powerful and effective. They have sold hundreds of homes in Epsom and Remuera area, have a long list of contacts (vendors, purchasers, developers and investors) and have comprehensive local knowledge. Having weathered many property cycles, they have also developed an entrenched understanding of the market, which they are happy to share to educate their clients.
They offer to give you their full commitment, professional service and will cater to your individual needs. Whether buying and selling your property, they will endeavour to make the process as stress free and enjoyable as possible.
Top Salesperson - Epsom Branch
No.1 Salesperson Epsom branch for 10 Years (2016,2015, 2014, 2013, 2007, 2006, 2005, 2004, 2003, 2002)
Top 25 Salesperson for 12 Years (2016,2015, 2014, 2013, 2012sep, 2008,2007, 2006, 2005, 2004, 2003, 2002)
My results are superior and service is simply ‘Second to none’
I have been selling real estate for over 23 years, am married to a New Zealander and have four young children (two boys and two girls).
In Epsom and the surrounding suburbs there is a large Chinese community. When it comes to negotiating cross culturally either buying or selling – I am simply hard to beat which is why so many people have entrusted the selling of their homes to me.
I have a particular strength in that I am equally comfortable relating culturally to both Asian and Western cultures and can deeply appreciate cultural differences which directly affects selling price or for that matter a sale at all. I have the added major advantage in that I am equally able to converse effectively in both English and Chinese.
Before coming to New Zealand, I practiced as a medical surgeon where I was the doctor in charge. It was my genuine desire to help people which led me to this career path. Many have said my thoroughness and precision which stems from my medical training is evident when I market homes. My wife, a widely respected secondary school teacher now works as my assistant.
In my first year of real estate I won the title of ‘Rookie of the Year’ and have become a consistent top achiever winning numerous annual awards including #1 Sales Agent for Barfoot & Thompson Epsom. Prior to moving to Barfoot & Thompson (in August 2000) my volume of sales qualified me to become a member of the Real Estate Company’s Million Dollar Club. Testimonials
“Georges achievements are truly outstanding, a consistent top performer for Barfoot & Thompson and always in our top 10. Every year George continues to improve on the previous year, even when the market has been flat. His enthusiasm is contagious and his dedication an inspiration. George’s patience, willingness to listen and understand people’s needs contributes greatly to his success. George gets results! I have no hesitation in recommending George whether you are buying or selling a home.”
Pam Erceg - Epsom Branch Manager “George – a totally professional service from appraisal through to sale. Thank you for your honest approach. An agent I can trust.”
Philip Dolby “Thank you George for your total dedication to the sale of our property. Didn’t expect it to sell so fast. I will recommend you to all I know wanting to buy or sell a house in the future.”
Catherine and Jim Arnold “Once I saw your advert I knew that’s how I wanted my property marketed. It’s not often you can find someone who can provide such a good marketing programme (in English and Chinese). You really do get results. I will introduce all my friends looking for a house to you.”
Dedicated - Professional - Effective
Over 27 years experience selling Epsom, Remuera, Mt Eden and Greenlane.
With experience that dates back to 1986, Ian Thornhill has held a long and successful real estate career. Starting at Ward Highley Real Estate in Epsom, Ian later moved to Olsen Everson Real Estate, Epsom before joining Barfoot & Thompson. Throughout his tenures, one of the many things remaining constant has been his ranking as a top sales person for each company.
Ian brings to his real estate clients a range of skills and knowledge backed by a reputable and long standing company. Having worked in central Auckland for over twenty years, he has sold hundreds of homes in the area, has a long list of contacts (vendors, purchasers, developers and investors) and has comprehensive local knowledge.
Having weathered many property cycles, he has also developed an entrenched understanding of the market, which he happily uses to educate his clients. Ian also works together with his wife Frances Li, the cross cultural combination has huge benefit and ability to listen and communicate with both vendors and purchasers.
“Whether selling or buying a property, I will endeavour to make the process as stress free an experience as possible.”
I have been in NZ for 15 years, and have spent all of that time in the sales industry, 12 of them in real estate. An electrical engineer before I came to NZ, I believe my success in this career is due to my philosophy of treating my clients as I would like myself or my family to be treated. I believe you won’t go wrong by doing this.
My honesty, commitment to good service and extra hard work will get the best results for you.
I have a golden attitude, which is always positive…
• Always making today my best day
• Taking pride in a job well done
• True passion for my clients’ goals
• Isolating my negative thoughts
• Treating others with respect
• Utilizing my talents daily
• Doing the job right the first time
• Expecting positive outcomes daily
• Speaking well of others everyday
ACTIONS SPEAK LOUDER THAN WORDS
Phone me for action on your next real estate transaction.
No. 1 Branch Salesperson 5 years in a row before moved to Epsom office (years ending 31 March 2004, 31 March 2005, 31 March 2006, 31 March 2007, 31 March 2008)
No. 1 Branch Salesperson Barfoot & Thompson As at 30th September 2003
No. 17 Salesperson Barfoot & Thompson As at 30th September 2004
No. 15 Salesperson Barfoot & Thompson As at 30th September 2005
No. 17 Salesperson Barfoot & Thompson year ending 31 March 2005
No. 17 Salesperson Barfoot & Thompson year ending 31 March 2006
No. 18 Salesperson Barfoot & Thompson As at 30th September 2007
No. 28 Salesperson Barfoot & Thompson year ending 31 March 2007
No. 32 Salesperson Barfoot & Thompson year ending 31 March 2008
No. 24 Salesperson Barfoot & Thompson year ending 31 March 2011
* In excess of 1300 salespeople employed by Barfoot & Thompson.
Here are some comments from my clients that I am extremely proud of:
"To successfully complete any real estate transaction requires a good deal of knowledge, enthusiasm, initiative, persistence, diplomacy and the ability to create a high degree of trust between all parties.
John has proved to me he has all these skills and more. I have at all times been confident that he would do his utmost to achieve the result he could. He has kept me fully informed throughout the sale process and continues to work hard on my behalf.
I would be very pleased to recommend him to anyone requiring the services of a complete professional—he is a credit to the industry."
"Hi John, Thank you for bringing buyers to my house. As a Vendor I am totally blown away by your awesome, friendly & professional service."
"Please forward to any other prospective buyers and sellers: John Zhang and Louissa Bao showed the highest levels of ethical and professional practice in planning, marketing and managing the sale of our house from the first enquiry until the house was sold. They also provided clear and friendly communication throughout the whole 3 week plus auction and post auction process. It has been a pleasure and easy to work with John & Louissa in the sale of our home. All communications have been clear, friendly and supportive of the family efforts in the midst of trying to get a sale. I highly recommend John Zhang and Louissa Bao as agents – second to none and highly professional and full of integrity – you have winners here."
To’aiga Su’a-Huirua A highly satisfied vendor.
"We are writing to advise you of the excellent service we received from Barfoot and Thompson agents & Auctioneers, in the sale of our property at Seaside Ave in Waterview, at auction on Wednesday 24th March 2010.
We especially wish to thank John Zhang and Louissa Bao who were the principal agents for this sale.
In addition we were impressed by the team of people whom we dealt with at the auction. Marian Tolich, Tim Carter , and Tony Loughran, who worked, as a team, to keep us relaxed and informed of changes, and who combined to get the best price that they could for us.
For three months prior to listing with John Zhang, (& with Barfoot and Thompson), we had received mostly negative feedback, we were without any offer from a different real estate company, and the bank was demanding an unconditional sale.
We found John to be organised, efficient, and positive each time we met. John was a pleasure to deal with, and showed real desire to get the best outcome possible for us. This gave us confidence that a sale would be achieved at the best price for market conditions,
We would happily recommend John and the Barfoot and Thompson team to friends and family.
Thanks again for the excellent work done and best wishes for the future."
Stephanie Palmer and George Evans